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Gift Hamper Frequently Asked Questions

Our frequently asked questions or FAQ page answers all of the common questions you have about our gift hampers.  Our FAQ page is designed to answer your frequently asked questions. Just press on the down arrow of our frequently asked questions (FAQ) and you'll see the answer to some of the FAQ's we receive.

If you have any other questions not answered on our frequently asked questions (FAQ) page, please do not hesitate to contact us by using our enquiry form located on our Contact page. Alternatively, send us an email to and we'll respond within 24 hours.

We hope our FAQ page answers your questions if not, we'd love to hear from you if you have any other comments or suggestions.

  • Can I create my own Gift Hamper?
    Absolutely, just send us an email at with the items or packages you like and we'll give you a call to confirm your needs and quote the cost.
  • What are your Business Hours?
    Monday 7:00 AM - 7:00 PM Tuesday 7:00 AM - 7:00 PM Wednesday 7:00 AM - 7:00 PM Thursday 7:00 AM - 7:00 PM Friday 7:00 AM - 7:00 PM Saturday No Deliveries Sunday No Deliveries Although we don't deliver on the weekend, we're available 24/7 online or email us at
  • Are your Hampers Gluten Free?
    All of our gluten free hampers are packed with products that indicate they are gluten free but as I do not manufacture the food, please read the ingredient information contained on the food or on help cards contained in our gift hampers.
  • How is my Hamper packaged?
    We use 100% Eco-friendly packaging which includes our custom made gift boxes, made from 100% recycled materials, our tissue papers is made from 100% recycled paper and Hero Pack mailing bags are Australian-Owned and Certified-Compostable Shipping Mailers. If we use boxes to deliver multiple gift boxes we recycle the boxes our products have been delivered in to continue to reuse what we have. We like to consider your needs and our environment too.
  • How will the recipient know who sent the Hamper?
    We offer free personalised messages for all gift hampers so the recipient knows you sent their beautiful gift hamper.
  • What if I have an Issue?
    Please do not hesitate to contact us on 0451 910 003 or email: And I'll be available to discuss any concern or issue.
  • Do you do Corporate Packages or Business Events Gift Bags?
    For all business enquiries please do not hesitate to send us an email at with a general list of items you would like packaged, quantity and a contact number. We'll contact you within 24 hours to confirm your needs and provide a quote for your packages.
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